Issues with New Samsung J1 2016 and application background processing

AL

We are getting issues with new Samsung device J1 2016 ( S/N SMJ120ZN) in one of the application background processing.

Our application is completely based on background processing and it handles all its task in the background. To achieve this functionality we are using Android''''s native IntentService with AlarmManager.

This functionality is working perfectly fine with various devices (Nexus 5, Nexus 6, Samsung Tab4, Samsung Tab3, Samsung S5), but when we run the same application in Samsung J1 we have identified that Alarm service is not responding in the correct interval that is provided, below are the observations:

Time interval to occur Actual time was taken to occur

1 sec 55 sec

2 sec 76 sec

10 sec 84 sec

60 sec 90 sec

We request any help please get some advice for this abrupt behaviour of the Samsung J1 2016 device.

Thanks,

1 Reply

KM

Hi Adam,

If this is not an issue with the Knox platform or the Samsung Cordova plugins, then I would ask that you bring your question to the Samsung Developer Portal for better support.

http://developer.samsung.com/forum/en

 

If you are having an issue with the Knox platform or the Samsung Cordova plugins, then please describe your use case to me so that I might reproduce your issue.

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